Evolution &
Continuous Support
The project doesn’t end
with implementation.
Maintain, improve, scale.
We know that critical systems require constant support to sustain their value over time. At BCI, we design support and evolution services tailored to accompany you at every post-implementation stage.
From technical and functional support to upgrades, new feature adoption, performance monitoring, and incident management: we are your trusted partner to ensure your system functions and evolves alongside your business.
How We Do It
AMS (Application Management Services) + Technical and Functional Support
Continuous attention from specialized teams to resolve incidents, maintain stable operations, and ensure top performance.
Evolutionary Management & Upgrades
Planning and execution of updates, integration of new functionalities, and improvements aligned with the business roadmap.
Adoption & Change Management
We support teams in adopting new tools or processes, focusing on training and the effective utilization of technology.
Continuous Monitoring & Analysis
We track key indicators to detect areas for improvement, prevent incidents, and optimize critical processes.
“The true value of a solution lies not in its implementation, but in how it evolves with the business.”
We transform key areas of the business so that every process works in favor of your strategic goals.
With an extended presence in more than 90 countries, United VARs members are select SAP solution providers with extensive experience and excellent expertise that account for local and legal requirements. They are selected as part of the United VARs alliance because they are leaders in cutting-edge technology within their home markets.
We are proud to be, collectively, one of the ten SAP Platinum Partners, certifying us as “the best exclusive SAP partners” and allowing us to benefit from sharing global experiences, solutions, and resources within our alliance:
- Over 50 market-leading SAP solution providers operating in more than 90 countries.
- Qualified SAP industry solutions based on S/4HANA with 150 clients on S/4HANA.
- Over 10,000 certified SAP consultants serving 8,000 clients worldwide.
- Over 500 add-ons with 1,000 net new names.
- Global ByDesign coverage in more than 40 countries.
Assigned Team & Scalable Support
The same team from implementation, or a new one onboarded with thorough knowledge transfer and defined SLAs.
Proactive, Not Reactive Management
Our focus is not just on solving problems, but on preventing them and proposing continuous improvements.
Continuous Evolution Strategy
We create evolution plans that align with business objectives and maximize the return on technology investment.